Shipping and Returns?
- When shopping with PawRoad, we value your business, and therefore you are covered by a 30-Day Buyer Protection: Money Back Guarantee!
- Your product ships from global areas. Therefore, it can take 3-5 weeks so please don't worry, if it doesn't show up right away, it's on its way.
- If you seek to return a product because for some reason it is damaged, we will do the return. We first ask that you send us a picture showing the damaged area or issue and upon inspection, we will inform you if it meets our criteria for a return.
- There are NO returns on SALE items
- Under certain, circumstances, where we made a mistake, we will allow a refund. Aside from that, we will consider a refund after reviewing a case by case basis.
- There are NO refunds on SALE items.
Haven't heard back in 24 hours?
- Please re-send the e-mail.
- E-mail us at firstname.lastname@example.org
Thank you for your purchase, your trust, and your honesty.